Our Reviews

Started my morning off with the best dentist, Dr. Jackson and his assistant, Viviana who made me feel so comfortable getting a filling. Every step they take is well thought out to get you in and out and on your way!

Overall my experience at Jackson Dental has been amazing. Viviana was my assistant and she delivered excellent service all the way through. Making sure I was comfortable at every step and providing very thorough explanations of my teeth which I am very thankful for.

Everyone at Jackson dental was amazing! Viviana was my dental assistant and went above and beyond! Never had an experience like this at the dentist and would highly recommend coming here to anyone. Well worth the drive from Winter Haven!

Very happy to have found Dr. Jackson’s dental practice. The first exam was great, Dr. Jackson and all of the staff go above and beyond to create a welcoming environment. Great playlist always playing throughout the office, and everyone is always smiling. Specifically Destiny, she is awesome as an assistant, very proactive in her patient care, and very transparent when presenting care plans or if any problems arise during a procedure. Great experience all around.

Dr. Sheffield, Viviana, and the whole Jackson Dental team are the best! From their joyful greeting as I walked in to the attentiveness throughout my visit and all the explanations in between, they made me feel relaxed and well cared for. I will definitely be recommending them to my family and friends!

Absolutely phenomenal experience. Probably the best dental visit of my life, and I was just a first time patient. The technology was amazing and the staff were extremely knowledgeable and friendly. I had Viviana and Dr. Sheffield, as well as a visit from Jackie, and spoke to Steven during my checkout and I cannot praise them enough for being awesome. I felt at ease the whole time, and considered myself downright pampered by the fact that the chair has a MASSAGE SETTING?!! Amazing.

I had a crown done here in 2015 and I am coming back 7 years later to leave this review because I am still so pleased with it. It was my first dental procedure and I am so glad I lucked out with Dr. Jackson. I have gotten compliments on it from literally every dentist I have ever visited since (even in Japan!) to the point where they want his info. I have never had an issue with it and can only tell its there because it stays perfectly white. Highly recommend this office for quality and lasting work.

I have had nothing short of an incredible experience both times I have been here. I do not necessarily love going to the dentist, but everyone here is so kind and amazing at what they do. The staff at the front are so friendly. I forgot to get her name, but the lady in the billing department is so throurough and patient. Dr. Phelps and Troy had me laughing and feeling comfortable during my entire appointment, truly amazing personalities and great people all around. They did great work on my teeth and I'm so grateful! Definitely come here if you are looking for a new dental office!

Super friendly and personable staff. I have never loved going to the dentist, but they make you feel very comfortable! Jackson Dental makes me actually WANT to go to the Dentist. A great experience overall!

I was so nervous going into the office because I had not had a cleaning in quite some time. They were all so kind and non judgmental. I can’t express how comfortable they made me feel. I needed cavities filled and a deep cleaning. I actually had a great experience with both procedures! Highly recommend this office for all your needs.

My former dentist suggested an expensive combination of veneers and crowns during a recent visit to correct some wearing of my teeth, so I sought a second opinion from Jackson Dental. Their equipment is cutting edge and I was so impressed by their efficiency and the caring attitude of the staff that I signed up that same day for their recommended treatment.
My smile has improved not only because the (all) crowns are whiter but because Dr. Jackson corrected my bite and was able to lengthen my worn teeth, which my former dentist was not going to do.
The staff is friendly , infinitely patient, and explain everything that is happening. They even gave me a faux fur rug to keep me warm when I first arrived rain-soaked. I can thoroughly recommend this practice.

I rarely, if ever, write reviews but I couldn’t help myself because they really deserve it. Jackson Dental is hands down the best dentist in the Tampa Bay Area. I was very particular with what I was looking for in my dentistry work and Dr. Jackson was/is always so patient with me, always knew exactly what I was looking for in cosmetic dentistry without me even having to tell him, very up to date with technology and innovative work; he gave me the smile that I truly wanted my whole life. The staff there as a whole is always so welcoming and friendly! Also, never a long wait or even a wait at all! I have really never seen a business run so smoothly and effortlessly. On top of that the office is absolutely gorgeous, who knew a dentist office could look so good?? This is really only touching the surface, I could go on and on about all of the wonderful things this office has to offer. if you’re thinking about going there, do not hesitate and do yourself a favor by experiencing what it means to be a patient for Jackson Dental for yourself because you will not regret it!

I have been to my share of dentists and the care is always usually the same ho hum and I can never remember anyone's name and people do not seem to introduce themselves at all. That is NOT the case with Jackson Dental. EVERYONE is polite and attentive. They were prepared and expecting me, introduced themselves, and walked me through the entire process making sure I was comfortable and understood everything. Best of all I KNOW what to expect at my future appointments because they developed short and long term goals.

The only little ding that would cause me to dock half a star is that the youngest they take is 16 and my son will be 15 🙁 and this is the kind of care he needs. We're both ready to ditch the patronizing care of the "baby" dentist!

And where they can improve (but not gonna knock a star) is: 1. Give Dr. Jackson a chill pill or some how siphon some of that energy! Whew, never met a faster talker that identified as male! But he was great, funny, and made me feel comfortable.
2. Directions to the office are pretty clear but for us visual people a little diagram or signs in the building would be helpful.
3. Finish that renovation! 😂 i am sure the staff is saying the same thing, and I am sure it will be awesome.

Thank you for amazing service and working with me where I am! From Steven who stood to greet me (that was top class there) to Norma's photo work, and April's excellent cleaning and exam, everyone went above and beyond in my opinion.

The best experience I have ever had at any medical office ever. Staff is incredibly friendly, fun and knowledgable. They took the time to go over my dental information thoroughly. I never felt like "a number", I was never rushed or treated like I "didn't know anything because I am not medical professional". The staff really made the entire experience enjoyable and I am looking forward to my next visit.

Great operation , great results. Staff is friendly and informative. Makes the dreaded dentist appointment a nice break from work. Hattie could do stand up and April knows every song that comes on the radio.
Highly recommend.

I had my first dental cleaning at Jackson today and I have to admit, I was a bit nervous because I was very overdue for a cleaning (thanks COVID). Thanks to April, this was the easiest, most comfortable, and most thorough dental cleaning I have ever had. April was very friendly and made sure I was comfortable the entire time. Would definitely recommend!

I am a brand new patient to Jackson Dental. I have to say. I have never in my life (I'm 55) been given the most comprehensive x-ray's of my teeth like was done in the office today. I was very impressed with the attention to detail, professionalism and timeliness of Dr Scheffield and her assistant.
Britney, who handles billing. Did a thorough and complete job of explaining the outline of my procedures that were to occur over the next several visits as well as a breakdown of the cost.
So happy I found my new dental office. Thank you Jackson Dental. And I big thank you to Dr Scheffield.

I'm a new patient at this office and I LOVE IT! Everyone I've encountered from the front desk all the way to Dr. Jackson has been super friendly, comforting, and knowledgeable. I went in for a routine cleaning knowing I needed a root canal/crown, and wanted to discuss Invisalign......it was full speed ahead. I had everything done INCLUDING my 1st tray of Invisalign in EXACTLY 1 month! Highly recommend this office.

Jackson Dental is awesome! The staff is so friendly and knowledgeable and make every trip to the dentist worry free. As self-proclaimed “dental nerds”, the staff stays up-to-date with new techniques and works to master those skills and technologies. I’ve recommended Jackson Dental to several friends and coworkers and none have been disappointed.

Friendly, helpful and innovative. Usually you have to wait weeks for a permanent crown but they were able to create one for me in about an hour! They use cutting edge technology, spend time talking you through everything and they have great music pumping! I am so thankful my friend referred me to Dr. Sara and I highly recommend her.

Jackson Dental is the best dentist in the area, hands down. They have the latest technology, are cutting edge in the dentistry discipline, and have the best staff who are not only great at their jobs, but kind, professional, and a lot of fun. I came to them very self conscious about my smile. After their amazing work now I can't stop smiling. Thanks Jackson Dental!!!!

I am 60 something years old. I have literally spent many many hours in dentist chairs. My experience today at Dr. Jackson’s office was truly amazing. After he numbed me which I felt Very little of if I felt it at all. He worked on me for an hour and a half straight. The technology that they used to keep your mouth open so your jaw did not get sore was amazing. I literally fell asleep at one point while he was working on my teeth. I can honestly say I would highly recommend Dr. Jackson’s office to anyone and say he’s probably one of the best dentist I’ve ever visited.

Thank you Dr Jackson and team!!!

Dr. Jackson and the staff are always welcoming and full of smiles. I was so pleased with my results that naturally when my son was in need of invisalign I begged Dr. Jackson to review his case. While he was hesitant due to his age, he took a chance. I am happy to say my son's treatment went so well he finished early and with great results. Forever thankful!

Literally the best. I've had major dental issues my whole life due to growing up in foster care, depression medication causing dry mouth and grinding. Other dentists have embarrassed me for the work I needed to have done. Visiting the dentist used to be a painful experience. Not with Dr. Jackson. His positive vibe is infectious. The entire staff is professional, efficient and above par. The technology he uses is cutting edge. He has everything available on the market in office. I won't say I love going to the dentist, but I no longer have to take medication before my appointment. And I do love seeing everyone at Jackson dental. Seriously. (P.S. I've moved to Maryland and still fly to Tampa for appointments.)

Wonderful office! They were able to get me in last minute to install a crown before I move out of state. The entire staff were professional and friendly. Cannot recommend enough.

I always appreciate how kind and professional the entire team is at Jackson Dental. I went in for a cleaning yesterday and actually enjoyed the experience! Dr. Sheffield went above and beyond a basic exam and polished a stain on my front tooth. It looks so much better! And Bianca was quick and gentle with the cleaning. I highly recommend!

Just got back from my first cleaning/sealant/filling treatment and it is easy to see why this place is five stars. Staff is so upbeat, nice and professional. Dr. Jackson clearly loves what he does and takes the time to explain everything thoroughly. I was in the chair for two hours and they ensured I was comfortable every step of the way. So glad I choose this place for my dental needs.

I wish every business treated their clients/patients/customers the way this place treats you.

Dr. Jackson goes above and beyond for his patients, and the entire staff is very professional and knowledgeable. I’ve had many visits to their office and it’s been extremely pleasant every time. Great energy, fantastic treatment, and the best office environment with state of the art equipment and practices. Anyone seeking proper cosmetic dental care should look no further!

Highly recommend Jackson Dental. Staff is nice. Office is very professional and organized. Dental staff do great work on cleanings and fillings and are very knowledgeable. Top notch equipment. Nice bonus is that their dental rooms have a big glass window that looks out into Downtown Tampa. Office is located on the 2nd floor of what’s currently known as the BOA building.

Wow, clean teeth with no pain! Never thought this was even possible before Jackson’s!

I’ve seen what seems to be a hundred different dentists by now. Never before could I sit in a chair for 30 minutes, and stay in complete comfort and peace. I have friends who are afraid of the dentists.

Wow, Jackson’s is the best, taking such good care of me. Clean, comfortable, and so much more! A complete cleaning with no pain! Never a poke or an oops, but always a perfect cleaning PAIN FREE! They can move those tools and clean effortless, like magic. I never want any other dentist touching my teeth, Jackson’s is the best!

Thanks, God Bless, e;-)

By far, the best dentist I've ever had. All of his staff are amazing! They are always on schedule, super efficient, use the best and latest technology, never try to sell you on things you don't need. I highly recommend this dental practice!

Needless to say we have been with Dr Jackson for quite a few years now. We followed him from his previous practice in new Tampa because we thought and continue to think that he is the best dentist in town not only is he the best but his staff is extraordinary. They are so welcoming and make you feel comfortable. The staff explains things in a clear manner and they are always looking out for your best interest! I strongly recommend Dr Jackson’s practice.

I've had a LOT of Dental work in my life so I am a good judge of competent Dentists and today was my first visit at Jackson Dental. Dr. Phelps was extremely good at explaining my options and replacing a failing crown. This was the first time in my life I was able to get a crown milled and replaced in only ONE visit! The entire office was very friendly, accommodating and straightforward! I just found a new home!

Jackson Dental 🦷 is a top notch practice. Each procedure offers new advanced technologies that enhance each visit. Dr Sheffield is completely professional and focused on the patients comforts and reassurance for an enjoyable and relaxing experience. All of the staff are professional and pleasant. The consistency has lasted years since I’ve joined. Highly recommended!

My experience was great started out with Troy he was amazing! He was very knowledgeable and patient with me i had a lot of questions. Dr.Sara was great too! She went over what my best options were and helped me make a plan of steps to take to get my smile on point. Next was Kolby she was so nice and set my mind at ease and she did a great job on my molds for my teeth! The receptionist was very kind as well! I would recommend Jackson Dental in a heartbeat!

Wonderful environment where the staff makes you feel comfortable. They respect your time and always on time. Giving Anna a shout out she's a great hygienist.

Hands down best dental experience in my life. Going here since 2017. Their efficiency is my favorite trait. Super friendly folks and caring demeanors. Easy free parking in and out in downtown Tampa or just walk from home. I like to get a cleaning 3x a year so yea, I love them.

I dreaded dentists in the past, it was never an experience I enjoyed, until I started coming to Dr. Jackson's office. The atmosphere is very pleasant, everyone is courteous and your appointments are completed in a timely manner. He has all the state of the art equipment and you never have to worry about a sales pitch. Thank you Dr. Jackson's team you are all awesome, specially Bianca!

I have had a long history with Dr Jackson and his team. I have spent many hours getting all of my teeth replaced. I can say without a doubt that Dr Jackson and his team are the most professional, cleanest most caring dentist office in Tampa. They have gone above and beyond to make me feel comfortable even when I was not always the best patient. He was always there to make sure my teeth were perfect. I am glad to have gotten to know the whole team there and I can assure you, you will not find a better office with better equipment and nicer people than here. I am glad to not only consider Dr Jackson my dentist but a friend. I wouldn’t trust these pearly whites to anyone else!

Always have a great experience here with every hygienist I’ve had over the last couple years, and of course with Dr. Sheffield as well. The front office staff also communicates really well and is always willing to go above and beyond to accommodate scheduling needs. Worth it to note that their auto emails and website are very clear and organized as well.